Wednesday, July 11, 2012
An unpleasant moment
What if you were blamed by your superior in front of another colleague? Yes it surely is the most horrible thing to imagine at the office. And I’m sure that you’ll not agree on that without a second thought. Not only you and me, the management standards or anyone into the management study won’t agree with that. But it’s how the public offices run and hence the country runs!
An administrative officer (A lady who’s being prepared to be in civil service) with over 25 years of experience blamed on a young officer (A young girl who was doing her first job) with just one year experience. That was not fare to the extreme as I noticed. But I had no option as mentioned before. Her fault was not important but something she was been notified before. She had done it again with her mistake and had to take the blame and it was awful. I was doing a file search on the computer in the adjoining compartment which is separated with just a glass without window blinds. So the superior knew I was there and wanted me to get the massage as well, not because I’m doing the same mistake but because she wanted to show off. I couldn’t go away since I had to download the file for tomorrow's reference. Her voice was noisy of course. If I was not there at the moment, the girl might not have heard that much crap. (Thanks Ingirisi)
As I’ve learned, read and experienced, this is not an acceptable behavior by any superior and not the way to win the employees. Affirmatively not the best way for manage. She should have talk to the girl and explained. But all she did was shouting like she was having a pain in the ass. And that’s how the problems are being solved here. I guess this is the same with all the government offices. If not, hell you are a happy one.
The admin officer mentioned that the young officer should have read the protocols for the issue and first understand the situation before asking for advice from her. And she also mentioned that she’s not worth doing the subject and she’s the most unworthy person in the section. WTF! Does anyone say that to someone? I’m not that much educated but yes I understood it’s not good!
And the girl was crying for half an hour and was ashamed of facing me. I tried to be like I never heard anything but I was just fooling myself.
What’s important is what I thought later. If the admin officer is offending someone inferior as not qualified for the post. What about herself? Does anyone superior to her notifying that? I guess not, that’s the problem with the government sector. Unqualified people for decision making posts. And they take decisions hence drag the entire system to chaos.
All they have is a certificate which they earned from sleepless cramming. Have they got the human essence? How can someone expect efficient service from anyone if he’s not satisfied with the environment? But that’s how it is.
That’s how human resource is managed in government sector.